and was met with this.
How does this even happen?
(apparently it happens from crappy locksmiths doing a crappy job)
So, after way too many hours of research, how-to videos, and this
with all the accompanying swearing and banging, we knew we had to call in the pros.
I'm happy to say that we now have a fully functioning back door (hehe), and a couple of new Yelp reviews to leave.